Return policy

How to return:

Step 1: Contact our friendly Customer Service Department to obtain a return authorization number: return@purecarepro.com

Step 2: Write the return authorization number on the box and on the original packing slip inside the box

Step 3: Ship your return to:

RETURNS PURE CARE PRO
5030 SW 5th Ave
Camas, WA 98607

Return policy

  • All unopened products are eligible for a full refund (minus shipping and handling fees) within 60 days of purchase. 
  • OPEN USED partial refund. Please contact our customer service department: return@purecarepro.com
  •  PureCarePro reserves the right, at its sole discretion, to reject any return that does not comply with these requirements or in cases where it suspects abuse.