Return Policy

Return Policy

  • UNOPENED products are eligible for a full refund (minus shipping and handling fees) within 60 days of purchase.
    Please contact customer service at

  • OPEN / USED products are eligible for a partial refund.
    Please contact customer service at

  • Pure Care Pro reserves the right, at its sole discretion, to reject any return that does not comply with these requirements or in cases where it suspects abuse.

How to Return

Step 1: Contact customer service to obtain a return authorization number

Step 2: Write the return authorization number on the original packing slip inside the package

Step 3: Ship your return to:

               PURE CARE PRO / Returns
               1409 Franklin St.
               Suite 219
               Vancouver, WA 98660